Travel'n Care Privacy Policy

introduction

This Privacy Policy outlines Cinderella Goeman's practices with respect to information collected from users who access our website at www.traveln-care.com or otherwise share personal information with us.

Basis for data collection

The processing of your personal data (i.e. any data which allows you to be identified by reasonable means; “personal data”) [insert explanation of the legal basis for processing personal data here, for example:] is necessary to fulfil our contractual obligations to you and to provide you with our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy.

Please read the privacy policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the Website ("Non-Personal Data"). We do not know the identity of the user from whom Non-Personal Data was collected. The Non-Personal Data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., the browser and operating system used on the device, language preference, access time, etc.). We use this data to improve the functionality of our Website. We may also collect data about your activity on the Website (e.g., pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e., data that identifies an individual or can be identified through reasonable measures. Such data includes:

Device Data: We collect personal data from your device. This data includes geolocation data, IP address, unique identifiers (such as MAC address and UUID), and other data resulting from your activity on the Website.

Contact form: When you register on our website, you will be asked to provide certain information, such as your first and last name, email address, mailing address, or other information.

How do we receive data about you?

We obtain your personal data from various sources:

• You provide us with such data voluntarily, for example when registering on our website.
• We receive such data when you use our website or access it in connection with one of our services.
• We receive such data from other providers, services and from public registers (for example, from data traffic analysis providers).

What data is collected?

We do not share user information with third parties except as described in this Privacy Policy.

We use data for the following purposes:

To communicate with you (sending notices regarding our services, providing technical information and, if necessary, processing customer service requests)

For information about new updates and services

For statistical and analytical purposes to improve the websiteIn addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates, and subcontractors.

We may also disclose information when we have a good faith belief that disclosure is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or enforce our legal rights or defend against the claims of others; (v) protect our rights, property, or safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

User rights

You have the following rights:

Request confirmation as to whether and to what extent your personal data is used and processed, as well as access to the personal data stored about you and additional information

Request a copy of the personal data you have voluntarily provided to us in a structured, commonly used and machine-readable format

Request correction of the personal data we hold about you

Request the deletion of your personal data

Object to the processing of your personal data by us

Request that we restrict the processing of your personal data

Submit a complaint to a supervisory authority

Please note, however, that these rights are not absolute but are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or require further information, please contact our data protection officer at:

Zugspitzstraße 12b , A-6632 Ehrwald, Tel 43 676 / 91 05 528, cinderella@traveln-care.com www.traveln-care.com .

storage

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which it was collected, taking into account both the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications, and other data in accordance with applicable laws and regulations.

We may correct, complete or remove any incomplete or inaccurate information at any time and at our sole discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.

A "cookie" is a small file that a website assigns to your device when you visit it. Cookies are very useful and can be used for a variety of purposes. These include smooth page navigation, the possible automatic activation of certain features, saving your preferences, and a quick and easy interaction between you and our services. Cookies are also used to display relevant advertisements that may be of interest to you and to compile statistics about your use of our services.

The following types of cookies are used on the website:

a. "Session cookies" are used only temporarily during a browser session to enable normal system usage. These cookies are deleted from your device once the browser is closed.

b. "Persistent cookies" are only read by the website, stored on your computer for a specified period of time, and not deleted when the browser is closed. These cookies are used to recognize you on repeat visits. This allows us to, for example, save your preferences for the next time you log in.

c. “Third-party cookies” are placed by other online services that execute content on the page displayed, for example, by external analytics companies that monitor and analyze access to our website.

Cookies do not contain any data that can be used to identify you. We may link any personal information we store about you with the information stored in and accessed by cookies. Information on how to remove these cookies is available in your device settings. Please note that disabling cookies may prevent some features of our website from working properly, and your online experience may be limited.

We also use the Google Analytics tool to collect data about your use of the website. Google Analytics collects data such as how often the website is visited, which pages are viewed during a visit, and so on. We only use Google Analytics data to improve our website and services. Google Analytics collects the IP address assigned to you on the day you visit the website, not your name or other identifiable information. We do not combine the collected Google Analytics data with any personally identifiable information. Google's ability to use and share data collected by Google Analytics about your visits to this website is subject to the Google Analytics Terms of Use and the Google Privacy Policy.

Collection of data by third parties

This Policy only addresses the use and disclosure of information we collect from you. When you post information on other websites or disclose information to third parties online, different terms may apply. Therefore, please always read the terms and conditions and privacy policies carefully before disclosing information.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our officers and employees, including third parties to whom we disclose this information as described in this Privacy Policy.

How do we protect your data?

We take great care to implement security measures on the website and protect your data. We use industry-standard procedures and policies to ensure the protection of the data we collect and store and to prevent unauthorized use of such data. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. While we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we can prevent such access.

Transfer of data outside the European Economic Area

Please note that some recipients may not be located in the European Economic Area. If so, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Marketing

We may use your personal information, such as your name, email address, telephone number, etc. ourselves or share it with a third-party subcontractor to provide you with promotional materials regarding our services that may be of interest to you.

We respect your right to privacy. Therefore, these marketing materials always provide you with the opportunity to opt out of future mailings. If you opt out, your email address or phone number will be removed from our marketing mailing lists.

Please note that even if you opt out of receiving our marketing emails, we may still send you emails with important information that do not include an unsubscribe option. These include maintenance messages or administrative notifications.

Corporate transaction

We may transfer data in the event of a corporate transaction (e.g., a sale of a substantial portion of the business, a merger, consolidation, or asset sale). If any of the above events occur, the acquiring entity or company will assume the rights and obligations set forth in this Privacy Policy.

Updates or changes to this privacy policy

We reserve the right to change or review this Privacy Policy from time to time. You will find the current version's "Last Modified" date. Your continued use of the Platform following the posting of such changes on our website constitutes your acceptance of such changes to the Privacy Policy and your agreement to be bound by the modified terms.